Network Maintenance Packages

On-Site Service
It means not worrying about your information technology infrastructure. NetSol On-Site Service is a complete set of offerings that can serve as a total outsourced solution or as an extension to an IT staff’s core responsibilities.

A set of information technology services can be delivered via a scheduled maintenance plan to keep your infrastructure running optimally, or, project work can be executed before a long-term relationship is established.

An On-Site Service Agreement will keep you up and running with Scheduled Maintenance and 24 x 7 x 365 Support.

Scheduled Maintenance
IT infrastructure updates, repairs and performance monitoring; facilitating user requests; accommodating executive demands; lower services cost structure provided

24 x 7 x 365 Support
Remote Troubleshooting & Configuration; Help Desk Support; On-site Service

Scope of work

Virus, Worm and Spyware Removal
At any given time thousands of computer viruses, worms and spyware are in circulation on the internet. These malicious programs cause massive frustration and millions in lost revenue due to computer errors, stolen information and downtime. Additionally, infections by Spyware can slowdown your whole network. We provide software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Troubleshooting and Repair
Users don't have the time to hassle with bringing a computer to a retail repair shop. NetSol makes it easy by going directly to your company to handle your computer troubleshooting and repair needs. We make it convenient for you to get your problems solved quickly. In extreme circumstances we will pick up the PC, repair it in our Office and deliver it back to the you.

High Speed ADSL and Leased Line Modem Setup
Almost all businesses rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. We provide ADSL and Leased Line Modem setup with internet access to multiple computers in one location.

Benefit of On-Site Service Maintenance Agreement:		Call out Service w/o Service Agreement:
	Scheduled visits for Maintenance & Support		Fixed hourly Service Charge
	User assistance, consulting		Repair & Support Service
	Same Day On-Site Service Guarantee*		Consulting
	Unlimited Phone Support via our Helpdesk
	Limited or unlimited Remote Support
	24 x 7 x 365 Support

* for Emergency Cases only

As we offer customized Service Agreements, we would like to get an overview of your IT needs first by visiting your company prior making a proposal. Because we do only want to offer what your really need. Therefore if your are interested in a Maintenance Agreement with us please contact us to arrange an appointment.

On-Site Service is available at the following locations:

Rayong Province, Eastern Seaboard, LaemChabang (all Chonburi Province) and in certain cases, Bangkok.

For more information please call

038-966983

081-7615418

Anytime Anywhere a perfect Network Solution