On-Site Service

A set of information technology services can be delivered via a scheduled maintenance plan to keep your infrastructure running optimally, or, project work can be executed before a long-term relationship is established.

Scheduled Maintenance
IT infrastructure updates, repairs and performance monitoring; facilitating user requests; accommodating executive demands; lower services cost structure provided

Scope of work

Virus, Worm and Spyware Removal
At any given time thousands of computer viruses, worms and spyware are in circulation on the internet. These malicious programs cause massive frustration and millions in lost revenue due to computer errors, stolen information and downtime. Additionally, infections by Spyware can slowdown your whole network. We provide software and hardware solutions to remove and combat continuous attempts by unknown internet predators.

Troubleshooting and Repair
Users don't have the time to hassle with bringing a computer to a retail repair shop. NetSol makes it easy by going directly to your company to handle your computer troubleshooting and repair needs. We make it convenient for you to get your problems solved quickly. In extreme circumstances we will pick up the PC, repair it in our Office and deliver it back to the you.

High Speed ADSL and Leased Line Modem Setup
Almost all businesses rely on the internet for daily correspondence and business transactions. Often a technician is required to install and resolve equipment connectivity issues. We provide ADSL and Leased Line Modem setup with internet access to multiple computers in one location.

Benefit of On-Site Service Maintenance Agreement

• Scheduled visits for Maintenance & Support
• User assistance, consulting
• Same Day On-Site Service Guarantee*
• Unlimited Phone Support via our Helpdesk
• Limited or unlimited Remote Support
• 24 x 7 x 365 Support

Call out Service w/o Service Agreement

• Fixed hourly Service Charge
• Repair & Support Service
• Consulting