Powerful HelpDesk Solution

• Unlimited Agents and Mailboxes
• Works with any email account
• Fully Managed

Suited for teams such as Marketing, Sales, Customer Support or any team sharing a mailbox.

Collaborate on customer emails, and see entire conversations. Assign emails to others, and add notes. See staff productivity reports and more. Stay on top of what is going on.

Custom Branding
• use your own domain, e.g. tickets.yourdomain.com or helpdesk.yourdomain.com
• add your own logo

Just 4,280 Baht per month

Why you should use an email ticketing system

Consider this

  • 80% of customers say that customer experience is as important as products and services themselves.

  • 74% of customers make their purchase decisions based on how they were treated by the company.

  • 61% of customers have stopped doing business with a brand due to the poor customer service experience.

  • 57% of customers say that customer service influences their loyalty to a specific business.

All features available

Features in column 1 are available with standard month to month subscription.
Features in column 2 and 3 require a 1 year subscription (billed monthly).

  • Unlimited support agents, tickets, mailboxes, etc.
  • 100% Mobile-friendly
  • Multilingual (English, Croatian, Czech, Danish, Dutch, French, German, Italian, Japanese, Korean, Persian, Polish, Portuguese, Russian, Spanish, Slovak, Swedish)
  • Seamless email integration
  • Suppports modern Microsoft Exchange authentication
  • Web installer
  • Starred conversations.
  • Push notifications
  • Following a conversation
  • Auto replies
  • Internal notes
  • Forwarding conversations
  • Merging conversations
  • Moving conversations between mailboxes
  • Phone conversations
  • Sending conversations to multiple recipients at once
  • Collision detection – notice is shown when two agents open the same conversation
  • Pasting screenshots from the clipboard into the reply area
  • Flexible notifications for user agents
  • Open tracking
  • Editing / hiding threads
  • Search
  • Saved replies
  • Email commands
  • Satisfaction Ratings
  • Tags
  • Spam filter
  • LDAP integration
  • Kanban boards
  • Keyboard shortcuts
  • Mentions
  • Slack integration
  • WhatsApp integration
  • Translating tickets
  • End-User Portal
  • Knowledge Base
  • Live chat
  • Time tracking
  • Custom fields
  • White-labeling
  • Custom folders
  • Workflows & SLA
  • SMS notifications
  • Telegram notifications
  • Rocket.Chat Notifications
  • Real-time reports
  • CRM
  • Customer Data Enrichment
  • WooCommerce Integration
  • Easy Digital Downloads Integratio
  • Facebook Integration

  • Telegram Integration
  • S/MIME & PGP
  • GDPR ready
  • API
  • Webhooks
  • Custom Homepage
  • Export Conversations
  • Out of Office
  • User fields
  • Jira Integration
  • Auto login from email notifications
  • Teams
  • Snooze conversation
  • Move or remove IMAP message
  • Custom mailbox signatures
  • Checklists
  • Send reply & close ticket
  • Embed images into outgoing emails
  • Dark mode
  • OAuth & social login for support agents

Have questions or would like to order? Email us here.

Prefer a quick chat? We are available on Line app as well.

Call us 033-048 585