SMTP Service

Email is the most important communication tool. And it is one which suffers the most attacks by unscrupulously criminals trying to forge emails pretending to be you and not only steal information but also contact your customers to intercept payments to you.

Apart from criminal activities targeting your email correspondence, a simple technical issue might prevent your email from being delivered potentially losing business opportunities.
This and the reasons below should convince you to control and secure your outgoing emails to prevent fraud and loosing business deals. This should be a high priority as part of your IT Outsourcing.

Reasons to use an Email Delivery Service

Your customer or your staff claims to not have received your email.
With our email delivery service you can prove if it has been delivered. And if not, you will see details of what actually happened

You want to see to who your employees send email to.
We can provide you with comprehensive reports, time based or User based.
Reports will show Date / Time, Sender, Subject, Recipient(s)
It is not possible to see the message contents or any attachments.

Prevent Spoofing
We make use of SPF and DKIM Records and have some smart mechanism in place to eliminate spoofed emails.

Blacklists
If your domain gets reported for Spam and hence blocked with one of the Blacklist Organizations, we will unblock it for you.

Secure and Reliable Email Sending
The damage a single undelivered email can cause for your business will be much higher than our fee to reliably and secure deliver your email to the recipient.

Most ISPs in Thailand are Open Relay Servers
Frequently used by spammers all around the world, local ISPs are widely blocked. If you would like your email to make it to the recipient, you should not use them. Using our Email Delivery Service also called SMTP Service, your email will always get delivered.

Definitions
E-mail spoofing is possible because Simple Mail Transfer Protocol (SMTP), the main protocol used in sending e-mail, does not include an authentication mechanism. Although an SMTP service extension allows an SMTP client to negotiate a security level with a mail server, this precaution is not often taken. If the precaution is not taken, anyone with the requisite knowledge can connect to the server and use it to send messages. To send spoofed e-mail, senders insert commands in headers that will alter message information. It is possible to send a message that appears to be from anyone, anywhere, saying whatever the sender wants it to say. Thus, someone could send spoofed e-mail that appears to be from you with a message that you didn’t write.

An SPF record is a type of Domain Name Service (DNS) record that identifies which mail servers are permitted to send email on behalf of your domain. The purpose of an SPF record is to prevent spammers from sending messages with forged From addresses at your domain.

DKIM (DomainKeys Identified Mail) is an important authentication mechanism to help protect both email receivers and email senders from forged and phishing email. Forged email is a serious threat to all parties in an email exchange.

Blacklist Organizations are receiving reports of emails deemed as spam and block your IP address preventing you from sending emails to anyone which uses one of the many Blacklist Organizations Spam Filters.

An Open Relay (sometimes called an insecure relay or a third-party relay) is an SMTP e-mail server that allows third-party relay of e-mail messages. By processing mail that is neither for nor from a local user, an open relay makes it possible for an unscrupulous sender to route large volumes of spam.